THE VAUXLT
LEGAL INFORMATION & POLICIES
Last updated: 25 October 2026
Welcome to THE VAUXLT. We believe in transparency, quality and accountability. This page explains the terms governing your use of our website, how we handle personal information, how cookies are used and the legal information relating to our business.
Please read these policies carefully before using our website or placing an order.
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1. LEGAL NOTICE
1.1 Business Information
This website is operated by:
THE VAUXLT
THE VAUXLTLegal business name: THE VAUXLT LTDBusiness address: 151-161 Kensington High StreetCustomer service email: info@thevauxlt.comPrivacy email: info@thevauxlt.comWebsite:
https://thevauxlt.com/
Where THE VAUXLT is a trading name, the legal entity or individual responsible for the business is identified above.
1.2 Intellectual Property
All original branding, logos, product imagery, campaign photography, videos, written content, graphics and other creative materials appearing on this website belong to THE VAUXLT or are used with permission, unless otherwise stated.
You must not reproduce, distribute, modify, commercially exploit or otherwise use our intellectual property without prior written permission, except where permitted by law.
All third-party names, trademarks and materials remain the property of their respective owners.
1.3 Website Information
We make reasonable efforts to ensure that the information on our website is accurate and current. However, product availability, descriptions, prices and release information may change.
Product photographs are intended to represent the products as accurately as reasonably possible. Minor differences in colour or appearance may arise from photography, lighting and screen settings.
Nothing in this section excludes or restricts any consumer rights or liability that cannot lawfully be excluded or restricted.
1.4 External Links
Our website may contain links to third-party websites or services. We do not control all third-party content and are not responsible for the independent privacy practices or availability of external websites.
The inclusion of a link does not necessarily constitute an endorsement.
1.5 Governing Law
This Legal Notice is governed by the laws of England and Wales, subject to mandatory consumer protections that may apply in other jurisdictions.
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2. TERMS & CONDITIONS
2.1 Introduction
These Terms and Conditions govern your use of the THE VAUXLT website and purchases made through our online store.
By using our website, you agree to comply with these terms. A purchase contract is formed according to the order submission and acceptance process described below.
Nothing in these terms affects your statutory rights under applicable UK consumer law.
2.2 Eligibility and Website Use
You must provide accurate information when using our website or placing an order.
You must not use our website for unlawful purposes, attempt unauthorised access, interfere with its operation or compromise its security.
We may restrict access where reasonably necessary to protect our website, customers or business.
2.3 Products and Descriptions
We aim to provide accurate descriptions of our products, including materials, sizing, colours, construction and fit.
THE VAUXLT offers fashion products made using materials that may include genuine leather and non-leather fabrics. Product-specific material information will be provided in the relevant listing.
Natural leather may have variations in grain, texture and appearance. Such variations do not remove your rights if a product is faulty, materially different from its description or otherwise fails to meet applicable legal requirements.
Please review the product description and sizing information before ordering.
2.4 Limited Releases and Preorders
THE VAUXLT may operate limited online releases during specified ordering windows.
Where applicable, the opening and closing dates will be displayed on our website or communicated through our official channels.
Orders must be placed within the advertised period to be included in that release. Once the window closes, products may no longer be available until a future release.
Some products are sold on a preorder or made-to-order basis. Production may begin or be completed after the ordering window closes.
We will provide relevant production and estimated delivery information before purchase. We will make reasonable efforts to meet the stated timeframe and communicate significant delays.
A limited release or preorder does not remove your statutory rights to cancel, return or obtain a refund where applicable.
If we cannot fulfil an accepted order, we will contact you and provide any refund or other remedy required by law.
2.5 Prices and Payments
Prices and the applicable currency will be displayed on the website.
For UK consumer purchases, the total price, including applicable taxes and mandatory charges, will be shown before you place your order. Delivery charges and optional additional costs will also be disclosed before checkout is completed.
Payment must be made using an accepted payment method offered at checkout.
Payments may be processed by third-party providers under their own applicable terms and privacy policies.
We reserve the right to change prices before an order is placed. Changes will not retrospectively alter an accepted order except where a lawful basis applies.
2.6 Orders and Acceptance
Please check your basket, sizes, quantities, delivery details and total price before submitting your order.
An order acknowledgement will be sent to the email address provided. It will explain whether your order has been accepted or is awaiting acceptance, in accordance with our checkout process.
We may reject or cancel an order for a genuine reason, such as product unavailability, a material pricing error, suspected fraud or an inability to verify essential information.
If we cannot fulfil an order for which payment has been taken, we will arrange any refund required by law.
2.7 Production and Delivery
Estimated production and delivery timeframes will be provided on the relevant product page, release page or at checkout.
Production times may vary according to manufacturing, quality control, fulfilment and supply arrangements.
We will make reasonable efforts to keep customers informed of significant delays. Where delivery does not occur within the agreed or legally required period, you may have rights to require delivery within an additional period or terminate the contract and receive a refund, depending on the circumstances.
Risk in the goods passes in accordance with applicable law. For goods delivered by us, this will generally be when you or a person identified by you takes physical possession.
2.8 Cancellations and Returns
We aim to treat customers fairly and handle cancellation and return requests transparently.
For most goods purchased online by UK consumers, you generally have 14 days from the day after receiving the goods to notify us that you wish to cancel, followed by a further 14 days to return them, subject to statutory exceptions.
Standard clothing is not automatically exempt from cancellation rights simply because it is made to order or manufactured following a preorder window.
An exception may apply to goods made to the consumer’s specifications or clearly personalised. Any applicable exception will be communicated before purchase where required by law.
If you wish to cancel an order before dispatch, contact us promptly at [Insert customer service email]. We will explain the options available and process any cancellation permitted under applicable law.
For statutory cancellations, refunds will be processed within the legally required timeframe. This will generally be within 14 days of receiving returned goods or, where permitted, receiving evidence that the goods have been sent back, whichever occurs first.
Refunds will be made using the original payment method unless another method is agreed without additional cost.
Where you cancel under the statutory distance-selling rules, the refund will include the cost of the least expensive standard delivery option where applicable. You may be responsible for direct return costs if you were properly informed of this before purchase and the law permits it.
You may have rights under the Consumer Rights Act 2015 if a product is faulty, damaged, incorrectly supplied or not as described. These may include rights to reject the goods, repair or replacement, or a refund, depending on the circumstances.
To request a cancellation or return, email [Insert customer service email] with your name, order number and the relevant product details.
Nothing in this section limits your statutory rights.
2.9 Sizing and Product Care
Please consult the relevant sizing guide and product measurements before ordering.
Fit may vary between designs and materials, particularly between stretch fabrics and structured or non-stretch leather garments.
Follow any product-specific care instructions provided. We are not responsible for damage caused by misuse or improper care to the extent permitted by law. This does not affect your rights in respect of products that were faulty or not as described.
2.10 Liability
Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or consumer rights that cannot be excluded.
Subject to the above, we are responsible for losses that are reasonably foreseeable consequences of our breach of contract or failure to exercise reasonable care and skill, in accordance with applicable law.
2.11 Changes to These Terms
We may update these terms to reflect changes in our business, website or legal obligations.
The version applicable to an order will be determined in accordance with the contract and applicable law. Updates will not retrospectively remove rights that have already arisen.
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3. PRIVACY POLICY
3.1 Who We Are
THE VAUXLT respects your privacy and is committed to handling personal information responsibly.
Data controller: [Insert full legal business name]
Address: [Insert business address]
Privacy contact: [Insert privacy email]
This policy explains how we collect, use, store and share personal information in accordance with applicable UK data protection law, including the UK GDPR and Data Protection Act 2018.
3.2 Information We Collect
Depending on how you use our website, we may collect:
Name, billing address and delivery address.
Email address and telephone number.
Order details, product selections and transaction references.
Customer service correspondence and information you voluntarily provide.
Mailing list subscriptions and marketing preferences.
Technical information such as IP address, browser type, device information and website interactions.
Analytics and advertising interaction information where permitted by law and your consent choices.
Payment information is handled through our payment service providers. We do not intend to store full payment card details ourselves.
3.3 How We Use Your Information
We may use personal information to:
Process, confirm and fulfil orders.
Arrange production, dispatch, delivery, cancellations, returns and refunds.
Respond to customer enquiries and complaints.
Send essential service communications.
Administer mailing list subscriptions and send marketing where legally permitted.
Manage preorder periods and restricted website access.
Maintain website security and prevent fraud.
Understand website performance and improve our services.
Measure advertising effectiveness where permitted.
Meet legal, accounting and tax obligations.
Establish, exercise or defend legal claims.
3.4 Lawful Bases for Processing
We process personal information using the lawful basis appropriate to the purpose.
Contract: To fulfil your order and provide services you request.
Legal obligation: To comply with applicable laws, including accounting and tax requirements.
Legitimate interests: To protect our business, prevent fraud, respond to enquiries and improve our services, where these interests do not override your rights.
Consent: Where required, including for certain marketing communications and non-essential cookies or tracking technologies.
You may withdraw consent at any time where processing relies on consent.
3.5 Marketing Communications
If you subscribe to our mailing list, we may send updates about collections, product releases, exclusive access and promotional offers, subject to applicable marketing laws.
Marketing subscriptions are optional and are not a condition of purchasing from us.
You can unsubscribe using the link in our emails or by contacting us directly.
Where permitted by law, we may send existing customers marketing about our own similar products, provided the relevant legal requirements and opt-out opportunities have been met.
3.6 Sharing Personal Information
We may share relevant information with:
Website hosting and ecommerce providers.
Payment processors and fraud prevention providers.
Manufacturers and production partners where necessary to fulfil orders.
Courier and fulfilment services.
Customer service and email marketing platforms.
Analytics and advertising providers where permitted.
Professional advisers, regulators and authorities where necessary or legally required.
We do not sell your personal information to third parties.
3.7 International Transfers
Some service providers may process information outside the UK. Where UK law requires safeguards for an international transfer, we will use an appropriate legal mechanism.
3.8 Data Retention and Security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including applicable legal and accounting obligations.
Retention periods vary depending on the information concerned. We securely delete or anonymise information when it is no longer required, subject to any lawful need to retain it.
We use appropriate technical and organisational measures to protect personal information. However, no electronic storage or transmission method can be guaranteed completely secure.
3.9 Your Rights
Subject to applicable law, you may have the right to:
Access your personal information.
Correct inaccurate information.
Request deletion or restriction of processing.
Object to certain processing.
Request data portability.
Withdraw consent.
Object to direct marketing at any time.
Contact [Insert privacy email] to exercise your rights. We may need to verify your identity before responding.
You can also complain to the Information Commissioner’s Office:
https://ico.org.uk/
3.10 Third-Party Websites
Our website may link to third-party websites or social platforms. Their privacy practices are governed by their own policies.
3.11 Changes and Contact
We may update this Privacy Policy when our practices or legal obligations change. The latest version will be available on our website.
For privacy enquiries, contact [Insert privacy email].
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4. COOKIE POLICY
4.1 What Are Cookies?
Cookies are small text files placed on your device when you visit a website. Similar technologies, such as pixels, tags and local storage, may also collect or access information on your device.
THE VAUXLT may use these technologies to operate our website, remember preferences, understand website performance and support advertising where permitted.
4.2 Types of Cookies
Depending on the tools actually installed on our website, we may use the following categories.
Strictly necessary cookies: Support essential functions such as security, shopping basket functionality and checkout.
Preference cookies: Remember choices such as language or region where enabled.
Analytics cookies: Help us understand website visits and how customers interact with pages and features.
Advertising cookies: Help measure advertising performance and, where permitted, support relevant marketing.
We may use services offered by providers such as Google or Meta if these tools are enabled on our website. The actual cookies used will depend on our platform and integrations.
4.3 Consent
Where required by law, non-essential cookies and similar technologies will only be activated after valid consent has been obtained.
Our cookie settings should provide a clear opportunity to accept or reject optional cookies and manage preferences.
Accepting optional cookies is not a condition of purchasing from THE VAUXLT. Simply continuing to browse our website does not constitute valid consent where consent is required.
4.4 Managing Your Preferences
You can change or withdraw your consent through the cookie settings tool or preference link on our website.
You may also manage cookies through your browser settings. Blocking essential cookies may affect shopping basket, checkout or other website functions.
Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
4.5 Cookie Duration
Some cookies expire when you close your browser. Others remain on your device for a defined period or until deleted.
The actual cookies, purposes and durations will depend on the services enabled on our website. Relevant details should be available through our cookie settings tool or cookie list.
4.6 Personal Information and Third Parties
Information collected through cookies may constitute personal data. Where it does, we process it in accordance with our Privacy Policy and applicable law.
Third-party providers may process information under their own privacy policies. International transfers, where applicable, will be handled in accordance with UK data protection requirements.
4.7 Updates and Contact
We may update this policy when our website, integrations or legal obligations change.
For questions about cookies or your preferences, contact [Insert privacy email].
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5. CONTACT INFORMATION
For customer service, orders, cancellations, returns, privacy enquiries or other legal matters, contact:
THE VAUXLTLegal business name: THE VAUXLT LTDBusiness address: 151-161 Kensington High StreetCustomer service email: info@thevauxlt.comPrivacy email: info@thevauxlt.comWebsite:
https://thevauxlt.com/
We aim to respond to enquiries as promptly as reasonably possible.
THE VAUXLT — Made in London.